Beverly Wade writes:
My first contact with Stella was on the 6 March 2008. On returning home from a session with a client, I checked my phone for messages. As one of the messages had cut off half way through, something led me to return the call of one of the numbers, even though no message had been left.
Stella was so pleased that I had called back, though her nerve had gone after ringing my number, and after a chat we agreed that our consultant Chrystine would ring her the next evening to book a session.
11 March 2008. Chrystine spoke to Stella and she had had a cold and depression, asked to be rung in 10 days. Finally, they set a date: 1st April 2008.
29 March 2008. Stella called me to say that she was getting cold feet, in part because she had not yet seen our agreement document, and had some concerns about confidentiality and privacy. I was able to reassure her, as did the document, and the visit was set to go ahead.